Dave Guindon launches Virtual Smart Agent, a script that saves the sale in cases where people leave your sales page without ordering or buying anything. It sounds great at first, but there is a marketing flaw in the way the script executes.
Here’s the way the script works: People leave your salesletter page prematurely, and a window pops up asking if they really want to “navigate away from this page.”
Underneath that tiny headline is a series of “WAIT” text in all caps, with angled brackets pointing at that string of capitalized text. In other words, you will notice the “WAIT” before you notice the question about whether or not you really want to leave the page.
When the visitor then sees the “OK” and “Cancel” buttons, and the repeated “WAIT” text is fresh in their minds, what do you think they will do if they are indeed willing to wait?
Yes, they will click on the OK button. And when they do that, they will actually leave your site.
In spite of that flaw, why do you suppose marketers make use of such “save the sale” scripts?
There have been various “save the sale” systems used by internet marketers in the past, and in the case of Dave Guindon, he was able to save 50% of supposedly abandoned sales. In other words, half of those who left his site without buying anything were persuaded to actually go back and buy something.
And that’s what a Virtual Smart Agent does — It’s not a real person, but it can be trained to respond to certain questions typed by your visitors in a chat window.
And what if it cannot answer a question? Your script can then say something along the lines of: “I’m sorry but I don’t quite understand your question. Perhaps you can type in your Name and Email below, and your question can be read by a live person…”
The chat window then displays a Contact Form which can be filled up by your visitors.
The best way to picture this is to actually see it in action. When you visit the Virtual Smart Agent site (www.VirtualSmart-Agent.com), click on the BACK button or try to close the browser tab. You’ll then see a chat window pop-up, and you’ll even hear a voiceover.
You’ve probably seen another “save the sale” script in the past, but Dave Guindon takes a refreshingly honest approach. From the use of the word virtual, to the online admission that the agent is not a real human being, to the use of cartoons (instead of photos) in some cases… you’ll feel that there truly is hope for businesses online.
If you’re thinking of trying this out on your salesletter pages, or even in your opt-in pages, or even in your affiliate marketing campaigns, then please act soon because Dave is offering a limited number of copies.
He wants to provide adequate assistance to his customers, and needs to keep that down to a manageable level. Also, since he’s doing a limited promo campaign, the one-time price (say goodbye to traditional STS monthly subscription fees) is initially low. He announced that the price will go up soon.
If you’re worried that this is just a scam, then please relax. Since they use Paypal and 2Checkout, you can easily get a refund if the script does not perform to your satisfaction. So go ahead and review VSA and take it for a spin for several weeks.
Anyway, here’s to making more money online by salvaging abandoned sales carts and turning non-customers into lifelong fans with the help of Dave Guindon’s Virtual Smart Agent.
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"Virtual Smart Agent Saves The Sale"
First Posted: April 9, 2008 | Filed in: Make Money Online